At Fine O Fine Dry Cleaners (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following personal details when you interact with our website or services:
-
Name
-
Email address
-
Phone number / WhatsApp number
-
Pickup & delivery address
-
Payment details (processed securely through our payment partners)
-
Order details (items to be dry cleaned, delivery preferences, etc.)
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Send confirmations, invoices, and service updates (via email, SMS, or WhatsApp)
-
Provide customer support
-
Improve our services and website
-
Send promotional offers (only if you opt-in)
3. Sharing of Information
We do not sell your personal information to third parties.
We may share limited information with:
-
Delivery partners (for pickups and deliveries)
-
Payment gateways (to process transactions securely)
-
Service providers (IT, hosting, or communication tools, only as needed)
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
-
Access the personal data we hold about you
-
Request corrections or updates
-
Request deletion of your data (subject to legal requirements)
-
Opt out of marketing communications at any time
6. Cookies & Tracking
Our website may use cookies to improve user experience and analyze site traffic. You can manage cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Fine O Fine Dry Cleaners
Email: info@fineofine.com
Phone/WhatsApp: 8288937623
Address: Shop # 10, Golden Sand, Dhakoli, Punjab